Payments

 

Nannarella Collezioni Official currency is euro. For non-Euro countries the exchange rate is set by your individual bank partner. The payment of the products purchased and the shipping costs must be paid by the customer at the time of the confirmation order by bank transfer.

Payments can be made by bank transfer, sending a payment copy by e-mail to: info@nannarellacollezioni.com. After confirmation of payment, we will proceed to the development of the order.

 

Our bank account details for credit transfer is:

ACCOUNT HOLDER: GILSETTE SRLS

BANK: INTESA SAN PAOLO, FILIALE VIA GALVANI, PISTOIA

IBAN:  IT74 C030 6913 8081 0000 0003 617

 

Shipment

Shipping cost

For Italy the cost of shipping is 5 euros; for the rest of the world, the shipping cost vary based on the country of destination: this amount will be visible at the check-out and will be automatically added to the cost of merchandise (this amount refers to a standard article weighing less than 2 kg).

Your order may be subject to import duties and taxes, which are levied once your package reaches your country. For more information regarding your country's taxes or duties, please contact your local custom office. Please be informed that these costs are at your charge. If you have any questions regarding the status of your delivery, please contact our customer services team.

 

Shipping times and Delivery

Once your order has been confirmed, our express delivery service usually takes between 24 – 48 hours to deliver to major European countries and cities.

For Islands, Extra UE and smaller European towns, delivery can take between 1 – 5 days.

For orders of multiple items, we will provide to a single shipment.

Every article is the product of our craftsmanship, and require a production time.

Shipments are made within 3-5 working days after receipt of payment.

Any requests for customization of items can extend the shipping times up to a maximum of 10 working days. Once shipped the package, delivery time depends on destination. The times for delivery are indicative and not attributable to www.nannarellacollezioni.com.

The delivery of goods will be through Express Courier, with shipment tracking service. For Italy the courier delivers Monday through Friday, from 09:00 to 18:00. For other destinations, the times vary from country to country.

Shipping Insurance

Upon delivery of the goods by the courier, the Customer is required to check that the packaging is not damaged, or wet or otherwise altered. Any damages must be reported to the carrier making the delivery, and communicated, no later than five days via e-mail to info@nannarellacollezioni.com

The conformity of the goods must be checked within 5 days of receipt.

Once signed the shipping document, the Customer may not submit any objection about the external characteristics of the package delivered.

 

Terms of sale

Object

The term "Contract of Online Sale " means the purchase agreement concerning the products of the Supplier, between them and the customer , under a system of remote sales through telematic instruments, organized by the Supplier. These Terms are for the purchase of products via computer network at www.nannarellacollezioni.com, P. IVA 01968830479. Nannarella Collezioni is a registered trademark owned by Gilsette srls in Pistoia, Italy.

Each purchase transaction will be governed by the provisions under Italian Legislative Decree no. 185/99 and, as regards the protection of confidentiality, it will be submitted to the rules of Italian Law no. 675/96 and subsequent amendments.

IMPORTANT: WE INFORM DEAR CUSTOMERS THAT, TO MAKE ORDERS WITH SHIPPING IN ITALY, IT IS INDIFFERENT TO FOLLOW THE PROCEDURE OF PURCHASE IN ITALIAN OR ENGLISH LANGUAGE,

WHILE FOR ORDERS WITH DELIVERY IN COUNTRIES OUTSIDE ITALY, IT IS NECESSARY TO FOLLOW THE PROCEDURE FOR PURCHASE FROM THE ENGLISH WEBSITE (FOR CALCULATING SHIPPING COSTS IN FOREIGN STATES).

Customer Commitments

These Conditions of Sale must be examined online by customers of the website www.nannarellacollezioni.com before they confirm their purchases. Sending the order confirmation therefore implies full knowledge of these General Conditions of Sale and their full acceptance.

The customer agrees to print and keep these general conditions of sale, once the purchase process online. These conditions of sale will then be already examined and accepted during the purchase process.

It's expressly forbidden to make double entries corresponding to a single person or enter data of third parties. And it's also forbidden for minors to make recordings.

How to purchase

www.nannarellacollezioni.com is a website that offers the opportunity to purchase items of lingerie for women, nightwear for men and childrens, and quilts and coordinated bed collection.

The purchase of products, available as illustrated and described online in their respective and techniques pages, is made by the customer at the price specified therein. The price must be confirmed at the time of order confirmation, to which will be added the cost of transport as specified.

Before confirming the purchase, the customer will be shown the unit cost of each product chosen, the total cost (when you purchase more products), and related transport costs.

Confirming the purchase, upon completion of the transaction, the customer will receive an e-mail message containing confirmation of the order.

In the event of unavailability of the product, or time extension of manufacturing, the customer will be promptly notified by e-mail, so can decide if or not to confirm the order.

The computer system of the supplier as soon as possible, to confirm the purchase order, will send an e-mail which has no legal obligation, it is a simple summary of your order.